What Our Clients Are Saying
“I just want to say that the people who work for your company are exceptional. I just said goodbye to Robert who was working with Louie, and Robert has been working here since 8:30a until just now at 6pm because he did not want to give up until he was finished with what he set out to do. I just want to say they are amazing people — just really great, and Robert has just killed me with the kindness of staying so long to finish. Anyways, thank you and your team, and I look forward to my home being completed!”
“I just wanted to call in and say that Alberto did such a great job for us this morning, our home looks absolutely beautiful and I am very pleased with the work. He deserves some accolade, he was very professional, very friendly and did a great job. Thank you very much!”
"Very friendly service. Very knowledgable. Repair men made us feel very comfortable while they were in our house doing repair. Very pleased with the service!"
I just wanted to thank you for all the time and effort you put into our kitchen and bath. You and your crew were excellent to work with. I love the backsplash you chose. We have received many compliments on the kitchen. Great to be cooking again! Thanks again!
After reading Yelp reviews and cross referencing with current Better Business Bureau files, and NV State Licensing Board, I called on a Sunday morning at 5:30 am. I started a load of laundry upstairs washer like always, came downstairs, I hear distinct shower-like sound in downstairs kitchen. This is not normal. I never heard it before. I ran upstairs to find the laundry room flooded with water. I shut everything off. Came downstairs and waited for watermarks in the ceiling. Two hours later, there it was. I freaked out; mold damage is the ultimate curse. In a cluster of townhomes, neighbors can also sue if it spreads. A very kind woman, Ms. Karen, answered my call, took down all my information, and assured me a tech will be at my home less than 1 hour. Tech Mr. Carlos arrived on time, very professional, empathetic, detail-oriented, and explained step-by-step process and cost. He was very careful with my home furnishings and proceeded to dry out the moisture. Come to find out, the water mark is from original builder sheet rock over a vent! As AC and fan flows cool air, moisture builds and expressed as a water mark. Washer likely faulty due to bad water pump/valve/seal. I had to know if it was a bigger problem: drain pipe leakage saturating the entire upstairs floor board. Carlos helped me narrow down the possibilities by watching out for leaks while I tested the drains. Whew….no drain pipe leaks, not plumbing job. It has to be the washer. In the end, he was at my home for 3 hours and never threatened more charges, or acted impatient. He simply said: “we will do whatever you wish to make sure you are happy.” For 2 huge drying fans, great customer service, 24/7 on call, less than 1 hour to arrive, empathy, kindness and patience, worth the $1,675 total charge. I recommend them for anyone looking for honest, fast and accurate flood/water damage repair.
The Absolute Flood Response team did a fabulous job. The floors look great and I’m very happy with the services they provided. Insurance adjuster told me that they cut all of the holes in the right places and the adjuster could not tell that the floors ever had water damage at all.
Absolute Flood Response performed one of the cleanest remediation jobs I’ve ever seen.
The team at Absolute Flood Response did a fantastic job and were very professional throughout the entire process.
The ES team was awesome. They were very polite and did a great job.
Great work by Louie, his crew and subs.
Imagine rolling into the garage of your recently purchased home only to find water leaking from the ceiling! That’s what happened to me the day before we were about to move in around 7 am and I totally freaked.
My home warranty company (Old Republic) was useless. They told me they could maybe have someone over there by 2:30 pm. By that time, the ceiling and walls would’ve totally caved in and I could have been looking at an insane mold problem. I ended up calling a bunch of plumbing companies to see who could come out the fastest and one was able to get there in 20 minutes. One of the water pipes coming from upstairs was cracked and the plumber recommended AFR to assess the damage. I needed someone ASAP to get this on the right track and they were able to come in less than 30 minutes.
They ended up taking down half the ceiling and about 30% of the walls of the garage. The guys then set up 3 industrial-sized dehumidifiers downstairs and 3 upstairs which sat there for a week to ensure everything would be dry before repair could begin. Everyone I dealt with from the guy doing the estimates to the crew that set up everything was great.
Three weeks later and it looked like absolutely nothing had happened! You would never be able to point out where the damage had been. Thanks to the staff of Absolute Flood for making a very stressful time go as smooth as it possibly could.
The Absolute Flood Response team did a great job. Everyone was respectful, on time and clean. We will recommend Absolute Flood to anyone who needs your service.
The very courteous and professional team performed timely and quality repairs on my apartment. The carpet was installed it was really nice.
Absolute Flood Response was consistently professional and on time with appointments. The follow-up was quite stellar!
The company has done great work for us at Leadership Crt.
The firm made a horrible situation much less painful than it could have been. The team at the office is top notch and always there when we had a question or concern. I would wholeheartedly recommend this company to anyone in need of courteous, professional work. Thank you is not enough for keeping me and my family safe and healthy. For that, I will always be grateful.
The company’s response to our washing machine flood was terrific. The dry out and rebuild went smoothly and I couldn’t be more satisfied with the services provided.
Absolute Flood Response was professional and courteous. Everyone that we dealt with in the reconstruction of our home, after our home flood, was extremely helpful. Patrick, one of the workers, kept us informed as to what we could expect and when to expect it. Every one of the subcontractors were very helpful and took the time to leave our home picked up and cleaned. I would recommend them for the excellent work they have done for us.
I appreciate their quick response and have no reservations in recommending the company.
I appreciate the kindness, guidance, explanations, service as well as the remediation and restoration work they did. My house looks great!
The guys worked very hard and were very polite.
The staff was courteous, friendly, efficient, extremely neat and very trustworthy.
We started out needing services for water damage caused by a broken pipe. That soon turned into a mini remodel, and then additional repair work after we were burglarized. At no time did any of the crew ever complain about the changes we made or about the hundreds of questions we asked them.
We started out with a call to the plumber that we have used for many years and they recommended the company for the construction work. We would very highly recommend this company.
We complement the crew especially Michael, Bonnie and Jay. Michael and Bonnie kept me apprised of every move along the way with countless emails, phone calls and text messages. We felt that we always knew exactly what was going to happen and we had no “surprises” from the company.
As someone who has been in construction for many years, I was very impressed with the knowledge, skill and efficiency of Absolute Flood Response. They got right to work getting the water out and getting the equipment going. In meeting with Mike & John, I immediately knew I had chosen the right outfit for the job. It was very comforting knowing that they will be dealing with the insurance company directly for me and that they had the wealth of knowledge and experience in the field. Furthermore, the speed and quality at which the whole process was completed was a very welcome surprise. I will be sure to recommend Absolute Flood Response.
This is a terrific company and they have the right people representing it. Michael McDonald and John Lane are awesome, to say the least.
Having water damage as a homeowner can be and feel very overwhelming but thanks to Mike and John, they made it as stress-less as possible.
My insurance company on the other hand was not as comforting. Luckily for me, Mike dealt directly with the property adjuster. I know the insurance company made things more difficult and caused delays but I sure appreciated the fact that never once was I asked to call them to hurry them along. That alone was a huge weight off of my shoulders.
I was also very impressed with how punctual Mike and John were. That means and says a lot about the company and staff.
Even meeting the owner at the residence was a big welcome. I thought, “Wow, the man behind the company wants to see also firsthand what is going on and the job his crew is dealing with.”
John was always polite and helpful with answering or explaining the drying process to me and performed some last needed details to my home. He was great by even helping me locate the lint trap on the dryer he moved back. Before John left, he made sure to ask if anything else was needed and if he could do anything. How great was that!
I’ve been bragging about Absolute Flood Response to my friends.
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Awards & Recognition
Absolute Flood Response
is recognized by the Las Vegas
Chamber of Commerce for
"Customer Service Excellence"
Our Promise
Fair Pricing:
There are no hidden costs. Prices are dictated by the standard XACTIMATE pricelist that is determined by the Insurance industry, ensuring that you or your insurance is never overcharged.
Personal Service:
24/7 service by real people. We never use an answering service or foreign call center, which means that Absolute Flood Response is always at the other end, ready to serve you.
Proven Technicians:
Our professional technicians are IICRC-Certified and trained to go along with their existing years of experience and training.
Reliability:
Absolute Flood Response started in 2008 and has since satisfied thousands of customers with our reliable service. Our goal of 100 percent satisfaction shows with our numerous positive online reviews as well as our repeat customers.
Protecting Customers:
Respecting customers and their property is among our top priorities. Your time and property are always treated with respect, appointments are kept promptly and your possessions are handled with care to ensure its safety.
The Right Stuff:
We have seen and dealt with it all, but that doesn't mean that life doesn't throw us all some curveballs. Our dedicated and creative staff mean that a solution can always be custom-created, even if the restoration need is unique. Always done as quickly and thoroughly as possible.
We Are Green:
Absolute Flood Response is a company that believes in environmental care, meaning that we use environmentally-friendly materials, such as Benefect, substances and waste disposal procedures are always followed carefully, because it's the right thing to do.
A Caring Approach:
Honest and true concern for customers by genuine people who care is rare these days, but, it's the way we do business at Absolute Flood Response.